How do I re-download my Office 2013 product?

To re-download your Office 2013 product you will go to and log into the Microsoft account you initially tied the license key to. If you do not remember your Microsoft Account to re-download your product you will have to purchase a new product key.

Microsoft will not provide account information to you. If you would like to try to contact Microsoft please call 800-642-7676. SoftwareMedia does not have any access to Microsoft accounts and is not able to assist in recovering this information.

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